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Codis Case — A Modern Approach to Task and Process Management

Digitize asset records, maintain centralized registries, and optimize asset management processes to boost your business productivity. Streamline workflows, enhance team collaboration, and ensure transparent management of incidents and tasks—all within a single platform.

Codis Case

What is Codis Case?

Codis Case is a specialized module designed to automate and optimize task and incident management processes.
The tool provides:● Centralized management of requests and incidents● Transparent task execution tracking● Improved collaboration across teams● Monitoring and analytics to support management decisions● Time and resource savings through automation of routine processes

Codis Case

How does Codis Case work?

Request status notification process for the initiator:

Codis Case

Key Features and Benefits of Codis Case

  • Request and Incident Management:● Centralized collection of requests and incidents from all communication channels● Data consolidation for faster processing and informed decision-making

  • Task Management:● Prioritization of requests and task generation● Resource optimization based on geographic distribution

  • Analytics:● Consolidated data for process analysis● Real-time notifications for responsible personnel on key events

  • Availability Management:● Real-time updates on resource availability● Optimization of service zones and response routes

  • Map Visualization:● Interactive map for task and incident visualization● Route optimization for faster response

  • Complementary Integration:● Seamless integration with e-Assets, e-Transport, e-Geo modules● API connectivity with external ERP/CRM systems

Codis Case Use Examples

Emergency and Crisis Response Services:

● Monitor real-time operational status via an interactive map● Automatically generate tasks for response teams based on digital event records● Create digital incident reports with attached multimedia evidence

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Security Services:

● Manage protection of large facilities through integration with alarm systems and GPS monitoring● Assign tasks to response teams with result logging in digital reports● Transparently track task progress through dispatcher dashboards

Utility Services:

● Manage base stations via automated service request generation● Optimize routes and distribute tasks among service teams● Store multimedia content, technical documentation, and equipment data

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Дякуємо, ми отримали ваше повідомлення і звʼяжемось в найближчий час! :)


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FAQ

  • It is a module for managing tasks, requests, and incidents that enhances coordination between teams and streamlines workflows.

  • Codis Case supports all types of incidents — from technical issues to emergency situations.

  • Yes, Codis Case easily integrates with ERP/CRM systems via API.

  • Codis Case offers tools for monitoring, analyzing, and managing incidents with interactive visualization and mobile access.

  • Yes, the system is scalable and suitable for both small and large businesses.